Policies & Notices

A. Privacy Policy

We do not rent, sell or exchange e-mail addresses or personal information. We ask for your contact details for online purchases in order to communicate with you and deliver your order. Your personal information is confidential. All online orders are processed thru secured third party payment gateway “ccavenue”. For more details about secure payment please visit www.ccavenue.com.

B. Fulfillment Policies

(i) Cancellation Policy

Orders shipped cannot be cancelled. Any cancellation request must be made over the phone within one day from date of online order.

(ii) Shipping/Delivery Policy

We maintain enough stocks to service all online orders in timely manner. Under normal circumstances your order is shipped within 2 working days from date of receipt of online order and payment in full. The shipping service providers normally take 7-10 days from date of shipment to deliver goods at all major locations in US, Canada, Europe, South East Asia, Australia, and New Zealand.

(iii) Return & Exchange Policy

No returns or exchanges. Every shipment is subjected to visual inspection. We do not open sealed products for inspection. We are not liable to replace goods that get damaged in transit. However we request our esteemed customers to report any malfunctioning or damaged products. We try within are best means to take up the matter with producers to get replacements.

(iv) User Registration Policy

To order our online products, we do not require you to register on our web site. However, for smooth transaction and delivery of your online order, you must provide accurate and complete contact information. Unauthorized individuals attempting to access prohibited areas of this site may be subject to prosecution.

C. Terms and Conditions

This website contains material (contents, news, information, artwork, text, audio, video or pictures/photographs) which is owned by or licensed to us and is protected by copyright laws. Unauthorized reproduction or use of this website may give rise to a claim for damages. Your use of this website and any dispute arising out of such use of the website is subject to the jurisdiction of District Courts of Ludhiana, State of Punjab, Republic of India.

D. Disclaimer

The information contained in this website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, with respect to the website or the information or products contained on the website.